See what's coming next for Mihu AI. Vote on the features that matter most to you, submit your ideas, and follow our progress as we build together.

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Mihu AI Roadmap

Get instant answers about Mihu AI — anytime. Our built-in AI support agent helps you navigate the platform, learn how features work, troubleshoot issues, and get the most out of your setup. No waiting for tickets or callbacks — just fast, accurate help whenever you need it.

Mihu AI Support Agent

Funda Duman

Organize and automate how you reach your customers. Create smart contact lists with custom call rules, no-answer actions, and real-time monitoring — all in one place. Import contacts in bulk, build lead nurturing funnels, run satisfaction surveys, and let Mihu AI work through your lists automatically. Perfect for outbound campaigns, follow-ups, and keeping your pipeline moving.

Dynamic Contact Lists

Connect Mihu AI to anything. Generate custom webhooks to trigger any scenario you've built — directly from your CRM, website, payment system, or any third-party tool. When an event happens in your stack, Mihu AI springs into action automatically. Automate follow-up calls when a form is submitted, trigger satisfaction surveys after a purchase, or kick off lead qualification the moment a new contact lands in your CRM.

Webhook Triggers for Scenarios

<blockquote>Move fast and scale easily. Export your AI agent configurations with one click — including prompts, settings, call flows, and guardrails. Import them into another workspace, duplicate setups across locations, or keep secure backups of your best-performing agents. Perfect for agencies managing multiple clients or businesses expanding to new branches.</blockquote>

Completed

Agent Export & Import

Stay in control of every conversation. Define custom guardrails to keep your AI agent on-topic, compliant, and aligned with your brand. Set boundaries on what the AI can and can't say, and configure smart handover rules to route conversations to human agents at exactly the right moment — whether based on sentiment, keywords, customer type, or request complexity. Your AI stays helpful, your team stays informed, and your customers get the right help at the right time.

Custom Guardrails & Handover Controls

Connect Mihu AI to your existing phone system — no complex configuration needed. Set up SIP trunk connections and map extensions directly within the platform. Keep your current PBX infrastructure while adding AI-powered call handling. Route calls to Mihu AI for after-hours coverage, overflow, or specific departments — and transfer seamlessly back to human agents when needed.